Women’s Care Florida complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Women’s Care Florida does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Some written information in other formats (ability to enhance documents into large print, audio via binding arbitration video and/or staff’s ability to read documents to the patient, some electronic documents through WCF website and/or patient portal)
- Free language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Some documents in Spanish (anyone needing language services for other documents or in other languages, please ask for assistance)
If you need these services, contact the Office Manager/Administrator at the location of your scheduled appointment.
If you believe that Women’s Care Florida has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail, fax, or email at:
Women’s Care Florida
Attn: Patient Services Coordinator
5002 West Lemon Street
Tampa, FL 33609-1104
If you need help filing a grievance, the Patient Services Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html